The Florida Academy of Performing Arts

“FEEDBACK”

Florida Academy of Performing Arts
CUSTOMER SURVEY

In our efforts to provide the best possible experience for our students, we need to hear what you think. We welcome your “feedback” on not only yours child's experience with the FAOPA, but yours as well. You can remain anonymous, but if you would like to give us your name, you will be entered into a drawing for a $10.00 Music Showcase Gift Card (your response will be confidential). Only survey participants from your specific program will be entered into this drawing.

Which statement(s) best describe(s) your status?
Current Student
Former Student
Parent of Current Student
Parent of Former Student

Which of the following groups includes your age (or your child's age)?
7 or under
8-13
14-17
18-34
35-54
55+
No Answer

How many programs have you or your child participated in?
First Program
Second Program
Third Program
Fourth Program
More than four programs
No Answer

How would you rate the Academy in the following areas (5 being the best)?

Programs offered	Cost of Program	Availability of Programs (times/dates)
5	5	5
4	4	4
3	3	3
2	2	2
1	1	1
No Answer	No Answer	No Answer

How would you rate the Music Showcase ELITE Center staff in the following areas?

Helpful	Knowledge of Programs	Timely (addressing your needs)	Pleasant
5	5	5	5
4	4	4	4
3	3	3	3
2	2	2	2
1	1	1	1
No Answer	No Answer	No Answer	No Answer

How would you rate the Assistant Academy Director overall?
5
4
3
2
1
I have not dealt with the Assistant Academy Director
No Answer

How would you rate your instructor/director overall?
5
4
3
2
1
No Answer

How would you rate your instructor/director in the following areas?

Professional	Organized	Attentive	Encouraging	Punctual
5	5	5	5	5
4	4	4	4	4
3	3	3	3	3
2	2	2	2	2
1	1	1	1	1
No Answer	No Answer	No Answer	No Answer	No Answer

Who was your instructor/director?

Which program did you/your child participate in?

How did you hear about Florida Academy of Performing Arts?
Phone Book
Online Search
Recommendation
Drive By
Other – Please Explain

How did you register for the Florida Academy of Performing Arts program/programs?
Mail in Registration
In School Registration (Music Showcase)
Online Registration

How likely would you be to recommend Florida Academy of Performing Arts to someone else?
5
4
3
2
1
No Answer

If you are a former student/parent, what was your reason for leaving?
Too Busy/Other Obligations
Program Not Offered
Cost of Program
Financial/Family Reasons
Loss of Interest
Academy's Service
Other – Please Explain:

If you are a former student/parent, will you be returning?
Yes, after summer
Yes, only in the summer
Yes, sometime at a later date
No
Not a Former Student/No Answer

If a current student/parent, will you be participating in another program?
Yes, same program
Yes, different program
No
No, need new program selections – Please Explain

Please add any additional comments here:

Your Name:

Email Address:

Phone Number:

Would you like a Florida Academy of Performing Arts representative to contact you?
Yes, contact me at the phone number above.
Yes, contact me at the email address above.
No

Thank you for taking the time to fill out our survey. We value your continued support and patronage.

“FEEDBACK”

Florida Academy of Performing Arts CUSTOMER SURVEY

Florida Academy of Performing Arts
CUSTOMER SURVEY